Senior Systems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Automation Scripting, Gen AI
Core
Lead L2 production support and systems operations for UNIX/Linux infrastructure, ensuring high availability and SLA compliance through incident management and automation.
Role type
Senior Systems Operations Engineer (L2 Support)
Builds
Operational stability and efficiency for enterprise applications and infrastructure
Domain
Financial Services / IT Operations & Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
UNIX/Linux systems administration, Incident Management, Problem Management, SQL queries, Automation Scripting, ITIL processes, Production Support, Batch processing oversight
Preferred skills
Splunk, AppDynamics, Grafana, Autosys, ServiceNow, Gen AI, BCP/DR coordination
Technologies
Oracle Database, Windows, Linux, Splunk, AppDynamics, Grafana, Autosys, ServiceNow
Responsibilities
Manage installed systems and infrastructure, resolve production incidents and major issues, oversee nightly batch processing, perform application health checks, coordinate releases and BCP/DR activities, document incidents in knowledge base
Seniority
Senior, hands-on IC with team leadership aspects
