Operations & Application Support Engineer - freelance
Core
Ensure operational stability, availability, performance, and security of production systems across all environments while providing second-level support for incidents and service requests.
Role type
Operations & Application Support Engineer (L2)
Builds
Production systems, middleware, integration platforms, APIs, and web infrastructure for European Institutions.
Domain
IT Operations / Application Support / European Public Sector
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Unix administration, container platforms, monitoring/observability tools, CI/CD pipelines, configuration management, automation practices, API support, middleware support, integration platforms, identity and access management, web technologies, ITIL service management processes
Preferred skills
ITIL Foundation certification, Linux Administration certification, Kubernetes certification, French language proficiency
Technologies
Linux, Unix, container platforms, observability tools, CI/CD pipelines, APIs, messaging systems, identity management solutions, web infrastructure, content management platforms
Responsibilities
Monitor application and infrastructure health using observability tools, execute corrective and preventive maintenance activities, support change and release deployment activities, maintain operational documentation and runbooks, investigate and resolve technical problems within agreed service levels
Seniority
Mid-level, hands-on IC
