Store Technical Services Supervisor
Core
Lead and support the in-store services team to provide electronic product diagnosis, testing, and repair while delivering expert advice to customers.
Role type
Store Technical Services Supervisor (In-Store Services Team Lead)
Builds
Repairs, upgrades, and related services for consumer electronics
Domain
Retail / Consumer Electronics
Required skills
Team leadership, electronic product diagnosis, testing and repair, customer service, KPI management, inventory management, health and safety compliance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Teach and inspire team to create amazing customer experience, Provide expert advice on products and services, Perform repairs and upgrades, Cultivate inclusive team culture, Oversee store KPIs including revenue and inventory health
Seniority
Mid-level, hands-on IC
