Senior Technology Operations Analyst - Cebu
Core
Lead and execute technology operations initiatives, production deployments, and incident resolution for enterprise IT infrastructure.
Role type
Senior Technology Operations Analyst
Builds
Production deployments, deployment processes, and technical support workflows
Domain
Banking / Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technology Operations, Windows Administration, Networking, Incident Management, Change Management, Vendor Management, PowerShell scripting, Risk and Control flow
Preferred skills
Azure / Gen AI Certification, Apple MAC OS, Intune / Microsoft Endpoint Manager, Cloud PC / VDI, M365, Automation workflows
Technologies
Windows 10/11, Active Directory, GPO, Azure, Intune, PowerShell, Office 365, M365, Cloud PC, VDI
Responsibilities
Lead or participate in technology operations initiatives and projects, Analyze moderately complex technology operations issues, Review and approve release change documents, Execute and oversee production deployments, Plan and design escalation policies and procedures, Troubleshoot and triage job failures, Act as a mentor for individuals
Seniority
Senior, hands-on IC
