Outside Property Associate Claim Representative
Core
Investigate and manage first-party property claims for residential and commercial properties, including on-site inspections and damage assessment.
Role type
Associate Property Claim Representative (Trainee)
Builds
Property damage assessments and claim resolutions for insureds
Domain
Insurance / Property Casualty
Required skills
Property claim investigation, on-site inspection, damage estimation, policy interpretation, customer communication, record keeping, Microsoft Office proficiency
Preferred skills
Customer service experience, willingness to obtain insurance license, adaptability to digital tools
Technologies
Microsoft Office, claims management systems, estimating software
Responsibilities
Review and document first-party property claims under supervision, gather information from policyholders and third parties, inspect dwellings and structures including roofs and confined areas, establish scope of damages for building and contents losses, provide professional communication to customers and stakeholders, maintain accurate records in claim management systems
Seniority
Entry-level, trainee