Associate Claim Rep Outside Property
Core
Investigate and document 1st party property claims, establish scope of damages for building and contents losses, and provide professional communication to customers and claimants.
Role type
Associate claim representative (outside property)
Builds
Property damage assessments and claim resolutions for insureds and agents
Domain
Insurance / Property Casualty
Required skills
Claim investigation, policy interpretation, damage estimation, customer service, Microsoft Office proficiency, physical inspection (ladders, confined spaces), documentation
Preferred skills
AI/digital transformation openness, conflict resolution, continuous learning
Technologies
Claims management systems, estimating software
Responsibilities
Review and investigate 1st party property claims under supervision, gather information from policyholders and third-party providers, analyze leases and contracts to determine coverage, establish accurate scope of damages, maintain accurate records in claim management systems, assess and inspect dwellings including roofs and attics, perform extensive travel including overnight stays
Seniority
Entry-level, structured training program (9-12 months)