ServiceNow Implementation Senior Consultant
Core
Design, develop, and implement scalable enterprise applications and automate business processes on the ServiceNow platform for clients.
Role type
Senior ServiceNow Implementation Consultant (hands-on IC)
Builds
Custom ServiceNow applications, workflows, integrations, and self-service experiences
Domain
IT Service Management (ITSM) and Enterprise Service Management (ESM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development, JavaScript, REST/SOAP integrations, Agile methodologies, solution architecture, code reviews, CI/CD pipelines
Preferred skills
Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, Workspace development, CMDB/CSDM, ITIL concepts
Technologies
ServiceNow, JavaScript, Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, Git, update sets
Responsibilities
Design and develop custom applications, workflows, and integrations; Configure ServiceNow modules (ITSM, ITOM, HRSD, etc.); Lead technical discussions and client workshops; Mentor junior developers; Optimize performance and support testing/deployment
Seniority
Senior, hands-on IC