Operational Resilience & Technical Content Intern
Core
Intern supporting operational resilience engineering and technical content delivery for a global financial exchange, utilizing AI and automation to manage incidents and produce technical documentation.
Role type
Intern, Operational Resilience & Technical Content Engineering
Builds
Incident management processes, business continuity plans, and human/machine-readable technical specifications for trading infrastructure.
Domain
Financial Markets / Exchange Operations / Technical Documentation
Required skills
Incident investigation, documentation, process improvement, AI/automation basics, technical writing, XML, Jira/Confluence
Preferred skills
STEM/Communications degree, computer networking knowledge, data center architecture interest, complex system familiarity
Responsibilities
Engage in active incident investigations and post-event lifecycle management; draft and edit trade desk notices and technical specifications using AI tools; participate in business continuity planning and disaster recovery efforts; complete work tickets for tech writing and documentation updates.
Seniority
Intern
