Vendor Management Lead
Core
Advocating for HHMI's interests by selecting, negotiating, and holding vendors accountable across the institute, focusing on benefits, enterprise SaaS, and IT providers.
Role type
Senior Vendor Management Lead
Builds
Strategic vendor relationships and service level agreements (SLAs) for HHMI's enterprise-wide services
Domain
Non-profit research institute operations / Vendor & Contract Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract negotiation, SLA definition and enforcement, vendor performance monitoring, escalation management, stakeholder advocacy, risk assessment
Preferred skills
Benefits contract management, enterprise software/IT vendor experience, cloud platform knowledge
Technologies
Enterprise SaaS platforms, Benefits administration systems, HR/HCM systems
Responsibilities
Select vendors and weigh proposals for new needs, negotiate contract terms and renewals, build and run SLA reviews, escalate and resolve vendor performance issues, lead periodic vendor performance reviews, report vendor status to the executive team
Seniority
Senior, hands-on IC