Manager, Operations (Weekend Shift)
Core
Overseeing global weekend operations for Cboe's 24x7 trading platforms, managing teams in Chicago and Singapore to ensure continuous market infrastructure support.
Role type
Senior Operations Manager (Weekend Shift)
Builds
Global weekend operational coverage for Cboe's Data Vantage and Titanium trading platforms
Domain
Financial Markets / Trading Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership, Incident management, Shift scheduling, Stakeholder communication, Root cause analysis, Performance management, Process design, Cross-timezone coordination, SQL
Preferred skills
Trading platform expertise, Change management, Testing coordination
Technologies
SQL, UNIX, Data Vantage, Titanium
Responsibilities
Manage global weekend support staff in Chicago and Singapore; Lead incident triage and escalation for production events; Define shift structures and hand-off processes between US and APAC teams; Oversee operational monitoring of Global Indices and Data Vantage platforms; Conduct weekend testing activities including failover and BCP/DR tests; Provide customer and sales support for platform behavior and data delivery.
Seniority
Manager, hands-on leadership