Record Retrieval Specialist - West Orlando

Orlando, FL, USFull-time$40k–$52k2026-11-04 → 2026-11-13

Hybrid

Core

Travel to provider offices to scan and collect medical records using a laptop and portable scanner for review by coding staff.

Role type

Field medical record retrieval specialist

Builds

Digitized medical records for risk adjustment coding

Domain

Healthcare administration / Medical records management

Required skills

Medical record scanning, Electronic Medical Records (EMR) systems, Microsoft Office, Telephonic customer service, Internet search, Faxing, Email utilization, HIPAA compliance, Driver safety program adherence

Preferred skills

Medical terminology, Managed care experience, Healthcare experience, Bilingual English and Spanish

Technologies

CarePlus internal systems, EMR systems, Microsoft Office, Portable scanners, Laptops

Responsibilities

Travel to physician offices to collect and scan paper and electronic medical records, Answer phones and handle electronic faxing, Research and update site information, Follow HIPAA confidentiality standards, Maintain a professional manner in communications

Seniority

Entry-level to Junior, hands-on field role

About Humana

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.