Care Manager, Telephonic Nurse
Core
Telephonic care manager assessing and evaluating enrollees' physical health needs to achieve optimal wellness and guide them to appropriate resources.
Role type
Senior IC care manager (telephonic nurse)
Builds
Holistic person-centered care management plans for Medicaid/Medicare enrollees
Domain
Healthcare / Social Services
Required skills
Clinical assessment, care plan creation, resource coordination, interdisciplinary collaboration, Medicaid/Medicare knowledge, Microsoft Office
Preferred skills
Case management certification, Spanish language
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Perform telephonic and face-to-face assessments of member needs, create and monitor member care plans, identify and resolve barriers to effective care, collaborate with community health workers and providers, facilitate interaction with appropriate resources
Seniority
Mid-Senior level, hands-on IC