Lead Product Manager, Compliance Ops
Core
Owns operational management of Humana's FHIR APIs and healthcare interoperability products, including day-to-day API operations, end-to-end partner onboarding, production support, and continuous operational improvement.
Role type
Senior IC product manager (API operations & interoperability)
Builds
Reliable, scalable FHIR API operations and streamlined partner onboarding experiences
Domain
Healthcare technology / Health data exchange
Required skills
FHIR API operations, partner onboarding lifecycle management, production support & incident triage, cross-functional stakeholder coordination, operational performance monitoring, process improvement & automation, healthcare interoperability standards (FHIR, HL7, OAuth), API product ownership
Preferred skills
Experience leading cross-functional initiatives, mentoring product teams, regulatory compliance data reporting
Technologies
FHIR, HL7, OAuth, API platforms
Responsibilities
Monitor API operational performance and resolve production incidents; manage end-to-end partner onboarding from request to production enablement; coordinate with IT and security teams to resolve escalations; analyze operational trends to drive process improvements and automation; maintain operational documentation and reporting for compliance support; mentor product teams on operational practices
Seniority
Senior, hands-on IC
