Director, Technology Solutions - Provider Solutions Engineering
Core
Strategic technology leader defining Humana's Provider engagement and engineering, translating business priorities into actionable roadmaps for provider experience capabilities.
Role type
Director, Technology Solutions (Provider Solutions Engineering)
Builds
Modern customer relationship management (CRM) capabilities, AI-enabled provider engagement solutions, and large-scale technology transformation initiatives.
Domain
Healthcare (Payer/Provider) + Enterprise CRM & Cloud Engineering
Deliverable
production ML models | product features | dashboards & analysis
Required skills
CRM platform engineering, provider engagement technologies, API-driven integrations, cloud-native architecture, AI-enabled solutions, healthcare regulatory compliance
Preferred skills
Master's degree
Technologies
Salesforce, Salesforce Health Cloud, Service Cloud, Cloud-native platforms, Microservices, Event-driven integration
Responsibilities
Define end-to-end provider experience target state and roadmap; Lead development of AI-powered CRM capabilities; Drive execution of large-scale technology modernization; Manage technology investments and vendor partnerships; Build and lead high-performing engineering teams.
Seniority
Director, strategic leadership & execution