Branch Manager
Core
Lead and coach a branch team to deliver excellent client service, acquire and grow small business relationships, and ensure operational compliance for Key Bank communities.
Role type
Branch Manager (Retail Banking)
Builds
Retail banking products and services for individual and small business clients
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Small business sales and relationship management, Team leadership and coaching, Branch operations management, Regulatory compliance, Client acquisition and retention, Financial statement analysis, Public speaking, Recruiting and training
Preferred skills
Notary License, Bachelor's Degree
Technologies
Banking core systems, CRM tools
Responsibilities
Lead and develop the branch team through coaching and performance management, Engage in outside calling to small business clients to deliver products and services, Manage staffing, scheduling, and recruiting for the branch, Ensure compliance with operational, security, and audit procedures, Drive business growth through retention, expansion, and acquisition tactics, Facilitate partnerships with line of business partners and Centers of Influence