Branch Manager
Core
Lead and coach a branch team to deliver financial solutions, drive small business acquisition and growth, and ensure operational compliance for KeyBank clients.
Role type
Senior IC branch manager (small business focus)
Builds
Bank branch operations and small business client relationships
Domain
Banking / Small Business Finance
Deliverable
product features
Required skills
Small business sales and relationship management, team leadership and coaching, regulatory compliance, financial statement analysis, consumer credit assessment, stakeholder partnership development, public speaking
Preferred skills
Notary License, Bachelor's Degree
Technologies
None stated
Responsibilities
Lead and develop the branch team through recruiting, training, and performance management; Engage in outside calling to acquire and grow small business relationships; Ensure compliance with operational, security, and audit procedures; Manage branch staffing, scheduling, and daily operations; Coach team members on sales processes and product knowledge; Analyze client needs and recommend financial solutions.
Seniority
Senior, hands-on IC