Senior Business Analyst
Core
Strengthen operational governance, improve collaboration, and ensure business-critical systems and services are delivered effectively and efficiently within the Customer Business SAP Centre of Excellence.
Role type
Senior Business Analyst (Operational Governance & SAP)
Builds
Robust, scalable, and sustainable processes supporting the future of the business, including emerging technologies and AI-enabled solutions.
Domain
Energy Utility / SAP / Operational Governance
Required skills
Process controls, Change management, Service operations, Risk analysis, Stakeholder management, Audit support, Incident management, Process improvement, SAP knowledge, IT service management
Preferred skills
Agile delivery, Atlassian toolsets, AI-enabled solutions governance, Emerging technology governance
Responsibilities
Coordinate go-live readiness activities across key applications and services; Strengthen incident and change management processes; Identify opportunities to improve processes and monitor control effectiveness; Support audit activities and process assurance; Govern the introduction of emerging technologies.
Seniority
Senior, hands-on IC
