Lead Analyst - Business & Technical Supp
Core
Lead technical projects and provide business/technical support for SAP IS-U/CCS utility systems, focusing on billing, invoicing, and customer care enhancements for the utility industry.
Role type
Senior SAP IS-U/CCS Technical Lead & Business Analyst (via careerplan.io/jobs/R-32320-lead-analyst-business-technical-supp-at-iberdrola)
Builds
Production resolutions, project enhancements, and technical documentation for SAP Customer Care and Services Systems
Domain
Utility industry + SAP IS-U/CCS technical domain
Required skills
SAP IS-U/CCS architecture, SDLC, SQL, Microsoft Excel, project management, cost estimation, regulatory compliance analysis
Preferred skills
SAP Business Warehouse (BW), vendor selection evaluation, complex calculation modeling
Technologies
SAP IS-U, SAP CCS, SAP BW, SQL, Microsoft Excel
Responsibilities
Lead development of technical projects in billing, invoicing, and device management; analyze production issues and regulatory proceedings; provide technical leadership to business units; develop standard documentation and test plans; ensure change control and quality assurance procedures.
Seniority
Senior, hands-on IC with leadership responsibilities