CareerPlan

Manager, Franchise Innovation

Johannesburg, South AfricaFull-time2026-11-05 → 2026-11-10

Core

Develop and deploy innovative Franchise solutions for Mastercard's customers in the Eastern Europe, Middle East, and Africa (EEMEA) region to strengthen the payments ecosystem.

Role type

Manager, Franchise Innovation (Payments Ecosystem)

Builds

Franchise-enabled solutions for acquirers and payment facilitators

Domain

Payments, Financial Services, EEMEA

Deliverable

product features

Required skills

Payments industry expertise, Merchant acquiring operations, Fraud management, Scheme compliance, Data analysis, Market intelligence, Customer onboarding, Process improvement

Preferred skills

Experience selling tools and solutions in payments, Experience with merchant compliance

Technologies

Microsoft Excel, PowerPoint, Word

Responsibilities

Coordinate activities related to Acquirers and Payment Facilitators across the EEMEA region; Support the onboarding and enablement of new Service Providers; Assist in customer engagements by presenting Franchise programs; Support stakeholders on matters related to payments fraud management and scheme compliance; Conduct operational reviews for Customers and Service Providers; Analyze transaction data to identify trends, opportunities, risks and design internal reports.

Seniority

Manager, hands-on leadership