Associate Analyst
Core
Proactively monitor critical business and operational KPIs, investigate alerts and production issues, and analyze large datasets to ensure service reliability.
Role type
Associate Analyst (Analytics & Metrics)
Builds
Dashboards, visualizations, reports, and automated alerts for operational performance. (via careerplan.io/jobs/R-291781-associate-analyst-at-mastercard)
Domain
Financial services / Fintech / Open Finance
Deliverable
dashboards & analysis
Required skills
SQL, Splunk, Tableau, Snowflake, Microsoft Excel, Incident Management, Root Cause Analysis, Data Visualization
Preferred skills
Production monitoring experience, NOC/SRE background, Agile/DevOps knowledge, Financial services domain experience
Technologies
Splunk, Tableau, Snowflake, Dynatrace, SQL, Excel
Responsibilities
Monitor production environments and KPIs using established tools; Investigate alerts, incidents, and service failures; Analyze logs and metrics to identify trends; Develop and maintain dashboards and reports; Create automated alerts and search queries; Collaborate with cross-functional teams for incident resolution.
Seniority
Junior to Mid-level, hands-on IC
