Associate Specialist, Cross-Border Payment Operations
Core
Support daily cross-border payment operations by collating partner data, monitoring transaction flows, and resolving payment discrepancies.
Role type
Associate Specialist, Cross-Border Payment Operations
Builds
Payment processing workflows and operational efficiency for Mastercard's global payment network
Domain
Financial Services / Payments / Cross-Border Transactions
Required skills
Data collation and accuracy, Transaction flow monitoring, Payment issue resolution, Data entry in systems, Customer inquiry support, Process documentation, Operational efficiency improvement
Preferred skills
Cross-border payments experience, International money transfers, Remittance services, Banking back-office operations, Fintech experience
Technologies
Microsoft Office Suite, Excel
Responsibilities
Collate payout partner data ensuring accuracy, Monitor transaction flows to identify issues, Resolve payment discrepancies and escalate complex cases, Enter and maintain transaction data, Assist customer service with payment inquiries, Draft internal and external implementation documents, Support initiatives to improve payment processes
Seniority
Associate, Entry-level to Mid-level IC