Manager, Product Development (Dispute Product)
Core
Building next-generation dispute prevention and resolution solutions for the global payments ecosystem, serving issuers, acquirers, merchants, and consumers.
Role type
Manager, Product Development (Dispute Product)
Builds
Dispute prevention and resolution capabilities, commercial products, and pilot programs
Domain
Payments, Disputes, Fraud, Risk
Deliverable
production ML models | product features
Required skills
Product lifecycle management, concept-to-commercialization, roadmap planning, business case development, data analysis, technical product strategy, project management, payments domain expertise
Preferred skills
E-commerce, identity verification, authentication, first-party fraud knowledge, B2B2C ecosystem understanding
Technologies
Data analysis tools, system flow analysis platforms
Responsibilities
Drive generation and analysis of new concepts for the Disputes portfolio; Own development of concepts into commercial products from pilot to commercialization; Develop and own product roadmaps, pilot launch plans, and business cases; Build relationships across Global Products, Technology, and regional teams; Support ideation of disputes-focused initiatives; Use data-driven approach to assess market opportunities and build business cases
Seniority
Manager, hands-on IC with strategic oversight
