Senior Product Manager, Ongoing Monitoring
Core
Own the roadmap for Tide's acquiring transaction risk monitoring capabilities to detect, prevent, and manage financial crime, fraud, and risk across the member lifecycle.
Role type
Senior Product Manager, Acquiring Fraud & Risk
Builds
Real-time monitoring solutions, rules engines, machine learning models, and Agentic AI for card-present and card-not-present payment journeys
Domain
Fintech / Payments / Merchant Acquiring
Deliverable
production ML models
Required skills
Acquiring risk knowledge, product strategy definition, real-time rules engine design, machine learning model integration, chargeback management, data-driven prioritization, cross-functional leadership
Preferred skills
Visa/Mastercard scheme monitoring, representment workflows, Agentic AI for fraud operations, global acquiring product experience, SME banking background
Technologies
Rules engines, machine learning models, Agentic AI, case management tools
Responsibilities
Define product strategy and roadmap for acquiring fraud and risk monitoring; Build scalable monitoring capabilities across payment journeys; Collaborate with Engineering and Data Science to deliver real-time risk signals and decisioning workflows; Identify fraud patterns and develop capabilities to reduce losses; Improve chargeback prevention, monitoring, and recovery outcomes; Identify opportunities to use AI and automation to improve risk operations
Seniority
Senior, hands-on IC