Director, Account Management (Enterprise Sales & Strategic Partnership)
Core
Oversee all aspects of the MasterCard relationship with assigned accounts, ensuring profitability and strategic alignment across countries and geographies.
Role type
Director, Enterprise Account Management & Strategic Partnership
Builds
Bespoke payment programs and strategic propositions for designated customers
Domain
Financial services / Digital payments / Enterprise sales
Deliverable
client delivery
Required skills
Strategic planning, relationship management, negotiation, financial acumen, market research, cross-functional collaboration, product program management
Preferred skills
Fintech experience, data analysis tools proficiency, complex deal handling
Technologies
Data analysis tools
Responsibilities
Maintain primary responsibility for managing the relationship and profitability of assigned customers across different countries and geographies. Design and execute strategic and tactical plans to enhance customer and MasterCard profitability. Develop strong working relationships with key influencers at the customer level and within MasterCard support teams. Collaborate with MasterCard cross-functional teams to identify new segment and product opportunities, developing bespoke propositions to maximize segment penetration. Conduct regular customer performance review meetings and occasional business workshops to maintain growth momentum and drive new opportunities. Conduct market research and opportunity assessments on new concepts and ideas, evaluating the viability of new products in support of market strategy.
Seniority
Director, strategic leadership & team lead
