Patient Access Liaison - UPLIZNA - Nashville, TN
Core
Field-based patient access and reimbursement specialist supporting patients, caregivers, and healthcare providers in navigating insurance coverage and reimbursement pathways for Amgen's infused and specialty therapies.
Role type
Senior IC patient access liaison (field-based)
Builds
Sustained access to therapy by resolving reimbursement barriers and educating stakeholders
Domain
Biotechnology / Specialty Pharmaceuticals / Rare Disease
Deliverable
client delivery
Required skills
Patient access and reimbursement expertise, Prior authorization management, Insurance benefits navigation, HIPAA compliance, Coding and billing knowledge, Stakeholder engagement, Problem-solving
Preferred skills
Buy-and-bill or infused therapy experience, Rare disease or orphan drug experience, Clinical background (nursing/allied health), Healthcare reimbursement systems knowledge, CRM and Microsoft Office proficiency
Responsibilities
Assist patients and providers in navigating prior authorization and reimbursement processes, Resolve access challenges including denied claims, Educate physician offices on coverage pathways, Secure patient HIPAA authorizations, Partner with Market Access and Case Management teams, Report adverse events and maintain documentation
Seniority
Senior, hands-on IC