Patient Access Liaison - UPLIZNA- North Florida
Core
Field-based specialist supporting patients, caregivers, and healthcare providers in navigating insurance coverage, prior authorization, and reimbursement pathways for Amgen's infused and specialty therapies.
Role type
Patient Access Liaison (Field-based)
Builds
Sustained patient access to biologic therapies
Domain
Biotechnology / Specialty Pharmacy / Rare Disease
Deliverable
client delivery
Required skills
Patient access and reimbursement expertise, Prior authorization management, Insurance benefits navigation, HIPAA compliance, Coding and billing knowledge, Stakeholder engagement, Problem-solving
Preferred skills
Buy-and-bill or infused therapy experience, Rare disease or orphan drug experience, Clinical background (nursing/allied health), Healthcare reimbursement systems knowledge, Microsoft Office and CRM proficiency
Responsibilities
Assist patients and providers in navigating prior authorization and reimbursement processes, Resolve access challenges including denied claims, Educate providers on coverage pathways and billing practices, Secure patient HIPAA authorizations, Coordinate with internal teams (Market Access, Medical Affairs, Case Management), Report adverse events and product complaints
Seniority
Mid-Senior level (Level 5/6)