Key Account Manager
Core
Manage strategic customer relationships and coordinate supply chain and operational initiatives to ensure customer satisfaction and business growth.
Role type
Senior Key Account Manager (Supply Chain & Operations)
Builds
Customer retention programs, operational efficiency improvements, and cross-functional business initiatives
Domain
Aerospace/Aviation MRO and Supply Chain
Deliverable
client delivery
Required skills
strategic account management, supply chain coordination, cross-functional project leadership, stakeholder management, data analysis, ERP systems proficiency
Preferred skills
aerospace/aviation industry experience, S&OP processes, Lean/Continuous Improvement methodologies, global matrix organization experience
Responsibilities
Develop and maintain strong relationships with assigned customers; coordinate cross-functional activities for planning, logistics, and inventory; monitor customer satisfaction and operational performance metrics; prepare reports and presentations for management and customers; support Sales & Operations Planning (S&OP) activities
Seniority
Senior, hands-on IC