Sr Associate Observability Operations
Core
Operate and improve global observability services to detect, understand, and resolve application and infrastructure issues before they affect business operations.
Role type
Senior IC observability operations engineer
Builds
Enterprise monitoring and observability services for applications, infrastructure, databases, APIs, and cloud services
Domain
IT Operations / Observability
Required skills
Dynatrace, ServiceNow, incident management, root-cause analysis, alert tuning, automation scripting, OneAgent lifecycle, Kubernetes, cloud monitoring
Preferred skills
AWS, Azure, n8n, Terraform, Synthetic monitoring, OpenTelemetry, Dynatrace AI features
Technologies
Dynatrace, ServiceNow, n8n, Ansible, Python, PowerShell, Bash, Kubernetes, AWS, Azure
Responsibilities
Operate enterprise monitoring services and alerting integrations; build and maintain monitoring for applications and infrastructure; investigate alerts and support root-cause analysis; improve monitoring quality and reduce alert noise; automate monitoring operations; onboard new applications into observability standards; maintain runbooks and operational procedures.
Seniority
Senior, hands-on IC
