Patient Coordinator
Core
Acts as the initial point of contact for patients, scheduling appointments, registering new patients, and handling billing and coding for services in a urology department.
Role type
Patient Coordinator (Administrative)
Builds
Patient access and administrative workflow for SMC Urology
Domain
Healthcare / Urology
Deliverable
product features
Required skills
Appointment scheduling, patient registration, insurance verification, billing and co-payment collection, data entry, patient communication, conflict resolution, technology adaptation
Preferred skills
Mentoring staff, process improvement, critical thinking
Technologies
Epic, Raintree, R
Responsibilities
Greet and direct patients, manage appointment scheduling, complete patient registration and data entry, collect co-payments, handle patient discharges, manage daily office functions and workflow