Case Manager Disability
Core
Oversee, manage, process, and adjudicate Short-Term Disability (STD) claims and leave requests (FMLA, State, and company-specific) to support employee return-to-work.
Role type
Senior IC disability case manager
Builds
Return-to-work plans and claim adjudication decisions
Domain
Health insurance / Disability management
Deliverable
client delivery
Required skills
STD claim adjudication, FMLA compliance, medical documentation review, return-to-work planning, regulatory compliance, stakeholder communication
Preferred skills
Spanish language proficiency, occupational health knowledge, mediation skills
Technologies
Telephony systems, case management software
Responsibilities
Manage and process FMLA, Military, State, and STD claims; Conduct case assessments and gather information via telephone/email; Review medical certifications and determine claim approval/denial; Develop return-to-work goals and support planning; Act as primary case contact for employers and claimants.
Seniority
Mid-level, hands-on IC