Absence and Disability Management Specialist
Core
Facilitate the ADA interactive process, advise clients on reasonable accommodations, and manage FMLA, STD, and other leave claims to support employee return-to-work planning.
Role type
Senior IC absence and disability management specialist
Builds
Client case management solutions for leave and accommodation decisions
Domain
US healthcare and human resources
Deliverable
client delivery
Required skills
ADA interactive process management, FMLA/STD claims processing, case assessment, regulatory compliance analysis, return-to-work planning, stakeholder communication
Preferred skills
Registered professional status in disability management, coursework in occupational health or rehabilitation, bilingual English/Spanish
Technologies
Case management software, telephony/email systems
Responsibilities
Manage accommodation claims and advise on reasonable accommodations; Process FMLA, military, state, and STD claims; Conduct case assessments and gather information; Analyze medical certifications for regulatory compliance; Determine return-to-work goals and support planning; Communicate with client representatives on case issues
Seniority
Mid-Senior, hands-on IC
