Head of Delivery, Americas
Core
Accountable for the successful execution of all client programmes in the Americas region, ensuring they run smoothly, on time, and meet agreed standards.
Role type
Senior delivery leader (Head of Delivery)
Builds
Client programmes in investment management solutions
Domain
FinTech / Investment Management
Deliverable
client delivery
Required skills
Programme/project management, stakeholder management, risk management, team leadership, operational excellence, strategic planning
Preferred skills
SaaS or cloud environment experience, Agile/Waterfall methodologies, process improvement
Technologies
None stated
Responsibilities
Take full accountability for delivery of client programmes from onboarding to live operations; Serve as single point of accountability for clients during escalations; Lead, mentor, and develop delivery managers and programme leads; Drive rigorous, consistent execution across all programmes; Provide insights and feedback from the region to inform global delivery strategies.
Seniority
Senior, hands-on leadership
