Program Manager
Core
Lead complex enterprise client programs from initiation through go-live, ensuring product adoption and measurable business value.
Role type
Senior Program Manager (Enterprise SaaS/Fintech)
Builds
Enterprise client programs and product adoption initiatives
Domain
Fintech / Enterprise SaaS
Required skills
Program lifecycle management, cross-functional coordination, risk management, stakeholder leadership, strategic planning, client relationship management, scope governance, executive reporting
Preferred skills
Agile/hybrid methodologies, program management tools (ClickUp, Azure DevOps, Smartsheet, Jira), fintech domain knowledge (via careerplan.io/jobs/C5-004-CE-F60-program-manager-at-chargeafter)
Technologies
ClickUp, Azure DevOps, Smartsheet, Jira
Responsibilities
Own full lifecycle of enterprise client programs; establish integrated program plans across workstreams; coordinate projects to align with objectives; identify and resolve program-level risks; maintain program governance and executive reporting; drive product utilization and feature adoption; serve as primary client-facing lead for strategic accounts; partner with internal teams (Engineering, Product, Ops) to align on outcomes; lead program close-outs and retrospectives.
Seniority
Senior, hands-on IC