Principal Operations Analyst
Core
Senior Subject Matter Expert and primary client interface for Securities Operations in Sydney, bridging remote delivery teams with APAC asset management clients.
Role type
Senior IC operations analyst (securities operations)
Builds
Integrated investment management solutions and managed-service operations for asset managers
Domain
Financial services / Securities Operations
Deliverable
client delivery
Required skills
Securities operations expertise, stakeholder management, escalation management, on-site oversight, cross-domain judgment, coaching
Preferred skills
SimCorp Dimension expertise, APAC timezone coordination, relationship-management strategy
Technologies
SimCorp Dimension
Responsibilities
Act as primary escalation point and named client contact for Securities Operations matters; Represent SimCorp IOS at client governance meetings and SLA reviews; Own relationship-management strategy for asset manager stakeholders; Provide on-site oversight for managed-service (BPO) operations; Ensure feedback loop from client to delivery teams drives operational improvement; Lead client onboarding support in APAC timezone; Coach and guide Lead Analyst and regional support analysts; Resolve complex client issues across Trade Processing, Asset Servicing, Reconciliation, and Claims & CSDR.