Senior Director - Product & Design Operations
Core
Implementing, scaling, and sustaining product management and design operating models, tooling, and workflows to ensure operational excellence at enterprise scale.
Role type
Senior Director, Product & Design Operations
Builds
Product management tooling ecosystems, operational backbones (templates, workflows, dashboards), and governance frameworks for cross-functional alignment.
Domain
FinTech / Enterprise Product Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Product operations, Design operations, Systems thinking, Change management, Governance & standards, Stakeholder alignment, Data-driven decision making, Strategic planning, Process optimization, Cross-functional leadership
Preferred skills
Experience with enterprise product playbooks, Design critique facilitation, Agile/Scrum rituals, Executive reporting
Technologies
Product management tooling ecosystems, Systems of record, Dashboards, Reporting tools
Responsibilities
Own implementation and evolution of product management tooling; Translate operating models from playbooks into daily practice; Establish standards and governance for artifacts; Lead change management and adoption of new processes; Monitor quality and adoption metrics; Partner with leadership to run consistent cadences.
Seniority
Senior Director, strategic leadership & execution