The North Face: Assistant Manager - Oakbrook Center
Core
Lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience and drive profitability through excellence in customer engagement, merchandising, and operations.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experiences for The North Face
Domain
Outdoor apparel retail
Deliverable
product features
Required skills
Team leadership and coaching, sales goal achievement, store operations management, visual merchandising, inventory management, recruiting and onboarding, expense control and shrink reduction, compliance with company policies
Preferred skills
High School Diploma or equivalent, 2+ years of retail or store leadership experience in a fast-paced environment
Technologies
Word processing, spreadsheets, retail software tools
Responsibilities
Monitor progress against key performance indicators and individual goals, coach team to exceed productivity goals, model exceptional customer service, supervise daily store operations including opening/closing and task delegation, support recruiting and hiring, provide ongoing training and feedback, manage expenses and control shrink, maintain visual merchandising standards, support inventory management through shipping and receiving practices
Seniority
Mid-level IC