Equipment Support Engineer
Core
Support sales and marketing teams by managing installations, maintenance, inventory, and returns of demo and education equipment for eye care products.
Role type
Senior Associate I, Field Service Operations (Equipment Support)
Builds
Demo and education equipment for eye care sales and marketing initiatives
Domain
Medical device / Eye care / Field Service
Deliverable
physical/clinical work
Required skills
Equipment installation, preventative maintenance, inventory management, returns processing, GxP compliance, SOP adherence, analytical thinking, project leadership
Preferred skills
Hospital/OR or clinical environment experience
Technologies
Standard Operating Procedures (SOPs), GxP regulations
Responsibilities
Partner with cross-functional teams to resolve operational challenges; Provide operational support for service installations, case management, and maintenance; Lead complex assignments and special projects; Ensure efficient execution of daily operations; Maintain compliance with GxP regulations; Provide onsite and offsite technical and clinical support at wet lab and trade show events
Seniority
Mid-level, hands-on IC