Office Assistant Senior
Core
Managing complex clerical functions, coordinating outreach, supporting team meetings, and handling administrative operations for a dental program serving underserved populations.
Role type
Senior Office Assistant (Administrative & Patient Coordination)
Builds
Administrative support, patient scheduling, and operational workflows for the Dental Program
Domain
Public Health / Dental Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Report development and management, schedule distribution and tracking, cash handling procedures, patient triage and registration, provider scheduling, community outreach coordination, provider template maintenance
Preferred skills
Experience with Epic or electronic medical records, culturally diverse group engagement, problem synthesis and recommendation formulation, oral and written communication
Technologies
Epic, electronic health records, spreadsheets
Responsibilities
Develop and manage weekly and monthly reports; distribute and store work schedules and time off requests; assist supervisor with administrative staff leadership and front desk backup; provide feedback on clinic workflows and track provider productivity; oversee cash handling and petty cash procedures; review and forecast provider schedules; triage patient calls and register patients into electronic health records; schedule new patients across primary care and dental systems; conduct outreach to potential and previous clients; coordinate with community oral health teams; build and maintain provider templates
Seniority
Senior, hands-on IC
