AMEA C4C System Administration
Core
Manage, maintain, and integrate the SAP C4C CRM system for Sales, Customer Service, and Product/Marketing activities across the AMEA region.
Role type
Senior IC CRM System Administrator
Builds
CRM system stability, data quality, and user adoption for commercial teams
Domain
B2B Sales, CRM, SAP C4C
Required skills
SAP C4C administration, ERP/CRM data flows, Level 1 technical support, master data management, performance reporting, user training
Preferred skills
Power BI, project management, B2B environment experience, system enhancement planning
Technologies
SAP C4C, MS Office, Power BI, Onedesk
Responsibilities
Provide Level 1 technical support for user issues, access management, and system maintenance; manage master data and approval matrices; develop and analyze performance KPI reports; conduct user training and system audits; gather feedback for system enhancements.
Seniority
Senior, hands-on IC