Onsite Service Supervisor
Core
Onsite Service Supervisor leading lab and production operations for biopharma and industrial clients, ensuring service levels and operational efficiency.
Role type
Senior IC operations supervisor
Builds
End-to-end laboratory operations support and customized lab work for customers
Domain
Life sciences / Biopharma / Laboratory services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, workflow design, continuous improvement (Lean/Six Sigma), data analysis, performance management, vendor coordination, safety compliance, budget support
Preferred skills
Advanced Excel, Power BI/Tableau, Lean Six Sigma Green Belt, HRIS systems (Workday/Kronos), regulated manufacturing experience
Technologies
SAP, Workday, LIMS, Microsoft Teams, Excel
Responsibilities
Own day-to-day operational delivery and scheduling; lead continuous improvement projects; manage vendor relationships and logistics; oversee safety, quality, and compliance; conduct performance reviews and talent development; handle client relationship management and operational reviews
Seniority
Senior, hands-on IC with supervisory responsibilities
