Operations Manager
Core
Manage and track health system project milestones, timelines, and deliverables to ensure contractual obligations are met on time and within scope.
Role type
Operations Manager (Clinical Laboratory)
Builds
Operational efficiency and service delivery for health system partners
Domain
Healthcare / Clinical Laboratory Operations
Deliverable
client delivery
Required skills
Project management, team supervision, KPI tracking, root cause analysis, process implementation, stakeholder liaison, change management
Preferred skills
PMP certification, Six Sigma Green Belt
Technologies
Operational data reporting and analytics tools
Responsibilities
Manage and track health system project milestones, timelines, and deliverables; Indirectly supervise and develop laboratory operations staff; Partner with leadership to implement workflow improvements and cost reduction strategies; Track KPIs and quality metrics and lead corrective action planning; Collaborate with Supply Chain, Science & Technology, and Quality Management teams; Serve as operational liaison with health system laboratory managers and hospital leadership; Lead site-level implementation of new processes and technology deployments; Prepare and deliver operational status reports and performance summaries.
Seniority
Mid-level, supervisory role