Site Services Territory Manager - NC
Core
Lead operational delivery, safety, and financial performance for a region of laboratory and production service sites serving biopharma and regulated industries.
Role type
Senior Operations Manager (Site Services)
Builds
End-to-end laboratory operations support and customized research protocols for customers
Domain
Life Sciences / Biopharma / Laboratory Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory leadership (including managing supervisors), budget management, operational strategy, safety and quality compliance, stakeholder management, continuous improvement (Lean/Six Sigma), financial analysis, project management
Preferred skills
Bachelor's degree in supply chain, business, life sciences, or engineering, Power BI/Tableau proficiency, advanced Microsoft Office skills
Technologies
Microsoft Office, Power BI, Tableau, inventory management systems
Responsibilities
Own account or regional operational delivery including service level performance and financial outcomes; Lead resolution of complex operational problems requiring cross-functional analysis; Conduct performance management and succession planning for direct report supervisors; Charter and sponsor strategic improvement initiatives with quantified business impact; Manage operating budgets and partner on account-level financial reviews; Serve as senior operational escalation contact for the account
Seniority
Senior, hands-on IC with supervisory leadership
