General Manager, Clinical Supply Services (Philadelphia, PA)
Core
Lead the Philadelphia Clinical Supply Services operation, a North American Center of Excellence for clinical supply packaging, labeling, storage, and distribution supporting global pharmaceutical and biotechnology customers.
Role type
General Manager, Clinical Supply Services
Builds
Clinical supply packaging, labeling, storage, and distribution for investigational products
Domain
Pharmaceutical/Biotechnology Clinical Supply Services
Required skills
Strategic leadership, P&L ownership, cGMP compliance, operational excellence, workforce planning, cross-functional partnership, customer relationship management
Preferred skills
Master's degree, direct clinical supply services experience, operational transformation, customer-facing contract services management
Technologies
cGMP standards, site procedures, performance management systems
Responsibilities
Provide overall leadership and strategic direction for the operation; Own site performance across safety, quality, delivery, cost, and customer satisfaction; Lead, develop, and inspire a high-performing organization; Drive operational excellence through planning and continuous improvement; Ensure compliance with regulatory and quality requirements; Serve as primary executive point of contact for customers; Establish and monitor key performance indicators; Lead workforce planning and talent development; Partner cross-functionally to support business growth
Seniority
Senior, hands-on IC
