General Manager, Clinical Supply Services (Philadelphia, PA)
Core
Lead the Philadelphia Clinical Supply Services operation, a North American Center of Excellence for clinical supply packaging, labeling, storage, and distribution supporting global pharmaceutical and biotechnology customers.
Role type
General Manager, Clinical Supply Services
Builds
Clinical supply packaging, labeling, storage, and distribution for investigational products used in clinical trials
Domain
Pharmaceutical/Biotechnology clinical supply and logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, P&L ownership, cGMP compliance, operational transformation, workforce planning, cross-functional partnership, customer relationship management, performance management
Preferred skills
Master's degree, direct clinical supply services experience, contract services environment experience
Technologies
cGMP standards, site procedures, performance management systems
Responsibilities
Provide overall leadership and strategic direction for the operation, own site performance across safety/quality/delivery/cost/engagement, lead and develop high-performing teams, drive operational excellence and continuous improvement, serve as primary executive point of contact for customers, establish and monitor KPIs, lead workforce planning and talent development, partner cross-functionally to support business growth
Seniority
Senior, hands-on IC with strategic oversight