Vendor Relationship Manager - Property Claims
Core
Manage vendor relationships and performance for property claims and restoration services to improve customer experience and operational efficiency.
Role type
Senior Vendor Relationship Manager
Builds
Vendor performance dashboards, business plans for savings, and risk mitigation protocols
Domain
Insurance / Property Claims / Vendor Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Vendor performance analysis, contract negotiation, risk identification, financial data analysis, change management, conflict resolution, data visualization (Excel/PPT), stakeholder engagement
Preferred skills
Property restoration knowledge, project management, operational improvement
Technologies
Excel, PowerPoint
Responsibilities
Track and analyze vendor performance data to identify trends and gaps; resolve vendor coverage issues and disputes; lead negotiations of vendor agreements and SLAs; conduct quality assurance reviews; coordinate vendor efforts during catastrophic events; drive continuous improvement of vendor performance.
Seniority
Mid-Senior, hands-on IC