Spécialiste, Assurance de la qualité – Estimateur de dommages automobiles
Core
Ensure accuracy, consistency, and integrity of automotive claims assessment and management processes through file audits, client re-inspections, and data analysis.
Role type
Quality Assurance Specialist (Automotive Claims Estimator)
Builds
Internal quality frameworks, assessment tools, and documentation for the automotive insurance sector.
Domain
Insurance / Automotive Claims / Quality Assurance
Deliverable
dashboards & analysis
Required skills
Automotive claims experience, Quality assurance principles, Data analysis, Regulatory compliance knowledge, Microsoft 365 proficiency, French fluency, Advanced English proficiency
Preferred skills
Professional Adjuster Association (PAA) designation, Experience with digital estimation platforms (Mitchell, Audatex)
Responsibilities
Conduct regular file audits to ensure compliance with internal directives and industry standards. Perform client re-inspections to verify repair quality issues with partner suppliers. Analyze data and reports to identify trends, variances, and training needs. Collaborate with assessment directors, supplier relations, and indemnification teams to implement corrective measures. Contribute to the development and refinement of quality assurance frameworks and tools. Provide coaching and feedback to team members to improve work quality and performance.
Seniority
Mid-level, hands-on IC