Spécialiste, Assurance de la qualité – Estimateur de dommages automobiles
Core
Ensure accuracy, consistency, and integrity of automotive claims assessment and management processes through quality control and re-inspections.
Role type
Quality Assurance Specialist (Automotive Claims Estimator)
Builds
Quality assurance frameworks, tools, and documentation for the automotive insurance claims process.
Domain
Insurance / Automotive Claims / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Automotive claims experience, Quality assurance principles, Data analysis, Regulatory knowledge, Microsoft 365 proficiency, French fluency, Advanced English
Preferred skills
PAA certification, Experience with Mitchell or similar estimation platforms
Technologies
Audatex, Mitchell, Microsoft 365 (Excel, Teams, SharePoint)
Responsibilities
Conduct regular file audits to ensure compliance with internal directives and industry standards. Perform re-inspections with clients to verify repair quality issues. Analyze data and reports to identify trends, gaps, and training needs. Collaborate with assessment directors, supplier relations, and claims teams to implement corrective actions. Contribute to the development and refinement of quality assurance frameworks and tools. Provide coaching and feedback to team members to improve work quality and performance.
Seniority
Mid-level, hands-on IC