Claims Handler - Pet Claims
Core
Handle Pet and Creditor claims from notification through to settlement, ensuring fair and efficient management in line with policy and regulatory requirements.
Role type
Claims Handler (Pet Insurance)
Builds
Pet insurance claims settlements
Domain
Insurance / Pet Care
Deliverable
client delivery
Required skills
claims handling, insurance knowledge, customer service, policy interpretation, fraud identification, record keeping, cost control
Responsibilities
Handle claims from notification to settlement, support customers through the claim journey, maintain accurate records and case management, identify fraud, manage reserving and payments, collaborate with stakeholders to improve outcomes
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