Expert(e) en sinistre - Automobile (Assurance des particuliers)
Core
Manage end-to-end personal auto insurance claims, assessing damages, determining liability, and negotiating settlements for policyholders.
Role type
Claims adjuster (personal auto insurance)
Builds
Claims resolutions and customer service outcomes
Domain
Insurance (Personal Auto)
Deliverable
client delivery
Required skills
Claims management, damage assessment, liability determination, negotiation, regulatory compliance, stakeholder coordination
Preferred skills
Valid AMF expert adjuster license, bilingualism (French/English), knowledge of insurance products and regulations
Technologies
Claims management systems
Responsibilities
Manage a portfolio of claims proactively and efficiently; Analyze claim circumstances, evaluate damages, and determine liability; Ensure compliance with internal policies and regulatory requirements; Collaborate with external partners like independent adjusters, body shops, and lawyers; Maintain clear and empathetic communication with policyholders throughout the claims process
Seniority
Individual Contributor, experienced professional