Cost Containment Lead
Core
Manage a portfolio of complex claims by conducting loss investigations, evaluations, and settlements for the Accident and Health business unit to ensure timely and accurate reserves.
Role type
Senior claims administrator (Accident and Health)
Builds
Resolved claims files and cost-effective settlement outcomes
Domain
Insurance / Claims Administration
Deliverable
client delivery
Required skills
Loss investigation, policy interpretation, reserve estimation, negotiation, stakeholder communication, claims documentation, risk assessment, regulatory compliance, data analysis, team mentoring
Preferred skills
Conflict resolution, technical knowledge application, planning and prioritization, cultural influence
Technologies
Microsoft Office Suite, database systems
Responsibilities
Conduct loss investigations on technically complex claims; negotiate claims settlements with subject matter experts; inform stakeholders on claims resolution processes; facilitate working relationships across the organization; participate in claims specialist onboarding; support claims workflow efficiency; establish empathetic connections with customers
Seniority
Senior, hands-on IC