Senior Analyst, ServiceNow IRM
Core
Operational, administrative, and testing support for Integrated Risk Management (IRM) capabilities within the ServiceNow platform, serving Enterprise Risk Management and Internal Audit teams.
Role type
Senior Analyst, ServiceNow Platform Operations
Builds
IRM workflows, operational reports, dashboards, and metrics for ERM and IA processes
Domain
Financial Services / Risk Management / IT Operations
Deliverable
dashboards & analysis
Required skills
ServiceNow platform administration, risk/audit process knowledge, UAT execution, change management, data validation, process mapping, Microsoft Office proficiency
Preferred skills
ServiceNow certification, automation identification, continuous improvement mindset
Technologies
ServiceNow, Microsoft Office, Teams, SharePoint, Excel
Responsibilities
Administer ServiceNow IRM modules and configuration; execute test scripts and support UAT; prepare operational reports and dashboards; coordinate user training and support; assist in change request preparation and governance documentation
Seniority
Mid-Senior, hands-on IC
