Account Specialist
No visa sponsorship
Core
Perform accounts receivable and loan collection activities for delinquent student accounts, including federal, institutional, and short-term loan programs.
Role type
Accounts receivable and loan collection specialist
Builds
Collections and resolution of past-due student accounts
Domain
Higher education finance
Required skills
Accounts receivable, loan collection, customer service, Microsoft Office, policy interpretation, financial systems proficiency
Preferred skills
Higher education student accounts, Banner, PeopleSoft, ECSI
Responsibilities
Assign, monitor, and resolve past-due student accounts; interact with students and public regarding financial policies; serve as secondary contact for external collection agencies; ensure compliance with FERPA and FDCPA
Seniority
Entry-level to Mid-level, full-time employee